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Do the Right Thing: How Dedicated Employees Create Loyal Customers and Large Profits (paperback)

James F. Parker




[PDF.qc17] Do the Right Thing: How Dedicated Employees Create Loyal Customers and Large Profits (paperback)

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 | #1007873 in Books |  2007-12-09 | Original language:English | PDF # 1 |  8.90 x.60 x6.00l,.66 | File type: PDF | 288 pages

||1 of 1 people found the following review helpful.| United Airlines - Read this book.|By Glen|This is an excellent book written by a former president of Southwest Airlines who started out with the Airline as their lead attorney. The culture of Southwest is captured most accurately in the title of the book. This is a must read for managers at all levels and especially for small business owners. Southwest employees from the ver|From the Back Cover|The #1 Principle of Sustainable Business Success Is Simpler Than You Think ""Do the Right Thing" is about how any company can stay true to its soul. Jim Parker's deep and abiding belief in the power of people and culture in building a busines

People matter most. Everyone knows that. But most companies would rather slash costs, cut headcount, replace well-paid employees with lower-paid employees or outsourced workers, and reduce customer service. No wonder so many fail and how others focused on doing the right thing can remain profitable and growth-oriented for decades. James Parker shows why "doing the right thing" isn't just naïve "feel-goodism": it's the most powerful rule for bu...

You can specify the type of files you want, for your gadget.Do the Right Thing: How Dedicated Employees Create Loyal Customers and Large Profits (paperback)   |  James F. Parker. I really enjoyed this book and have already told so many people about it!

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