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The Service Consultant: Principles of Service Management and Ownership

Ronald A Garner, C. William Garner




[PDF.sc16] The Service Consultant: Principles of Service Management and Ownership

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 | #1126193 in Books |  2013-04-16 | Original language:English | PDF # 1 |  .80 x7.20 x9.20l,1.70 | File type: PDF | 416 pages

||0 of 1 people found the following review helpful.| Not kindle compatible|By James Craw|This book is not compatible with kindle paperwhite, kindle cloud reader, or other devices that can't read a pdf file. Reading on an android is annoying at best. If you get this plan on needing to download the kindle app, something you can't do on most school computers, and read it that way.|0 of 0 people found the following review helpful.|| |PART I: SERVICE FACILITIES AND THE SERVICE CONSULTANT. 1. Types of Automotive Service Facilities, Professional Credentials, and Profit. 2. The Role of the Service Consultant, Parts Specialist, and Warranty Administrator. 3. The Team Approach: Business Operatio

Designed to prepare readers for a successful career as an automotive service consultant, THE SERVICE CONSULTANT: PRINCIPLES OF SERVICE MANAGEMENT AND OWNERSHIP, Second Edition teaches readers how to maximize profits and improve customer satisfaction in an automotive business. With coverage of task-oriented procedures for day-to-day operations as well as communications, relations, supervision, and customer delivery, this practical book provides readers with an in-depth ex...

You can specify the type of files you want, for your device.The Service Consultant: Principles of Service Management and Ownership   |  Ronald A Garner, C. William Garner.Not only was the story interesting, engaging and relatable, it also teaches lessons.

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